Texas-memory-systems RamSan-325/325c User Manual

TEXAS MEMORY SYSTEMS, INC. RamSan-325/325c User’s Manual Version 2.2

RamSan-325/325c User’s Manual - 6 - Chapter 2 – Installation 2.1 Electro-Static Discharge Warning Important: Please take full E.S.D. precaut

RamSan-325/325c User’s Manual - 96 - To remove a trap receiver from the list of Trap IPs: • Select “Remove IP address from the trap list” •

RamSan-325/325c User’s Manual - 97 - Chapter 9 – System Maintenance Texas Memory Systems designed the RamSan to be easily maintainable. You ca

RamSan-325/325c User’s Manual - 98 - A new window will appear … • Click the “Browse” button to select the patch file. • Click the “Submit Fil

RamSan-325/325c User’s Manual - 99 - The system will begin to update the firmware and provide progress in the patching process: Important: Do n

RamSan-325/325c User’s Manual - 100 - 9.3 Hot Swapping Disk Drives The RamSan-325 includes four internal hard disk drives in a RAID configurat

RamSan-325/325c User’s Manual - 101 - 9.4 Batteries The RamSan-325 is equipped with three redundant 30-minute sealed lead acid batteries. The

RamSan-325/325c User’s Manual - 102 - Chapter 10 – Troubleshooting The RamSan is a complex system with many redundant features to safeguard you

RamSan-325/325c User’s Manual - 103 - Chapter 11 – Specifications 11.1 Physical Characteristics Rack Mount Size: 3U (5.25”) x 26” deep Weigh

RamSan-325/325c User’s Manual - 104 - Appendix A – RamSan-325 Series Replacement Parts Figure A-1 MCP-65 Management Control Processor Figur

RamSan-325/325c User’s Manual - 105 - Figure B-3 Power Supply Module Figure A-5 Memory Blade

RamSan-325/325c User’s Manual - 7 - Figure 2-1: RamSan-325 Layout

RamSan-325/325c User’s Manual - 106 - Figure A-6 120 Gigabyte Replacement Hard Drive

RamSan-325/325c User’s Manual - 107 - Appendix B – FCC/Safety Notices Warning: Changes or modifications to this unit not expressly approved by

RamSan-325/325c User’s Manual - 108 - Appendix C – Warranty, Maintenance, Field Service, and Repair Policy BRONZE WARRANTY Equipment purchased

RamSan-325/325c User’s Manual - 109 - container. Once the RMA has been issued, the items must be returned to TMS within thirty (30) days, or els

RamSan-325/325c User’s Manual - 110 - OUTSIDE OF WARRANTY Faulty equipment may be returned to the factory for repair up to five years after pur

RamSan-325/325c User’s Manual - 111 - Appendix D – Serial Port Settings You may connect to the management port with either a DB-9 serial cable

RamSan-325/325c User’s Manual - 112 - Appendix E – SNMP Trap Definitions The following list provides detailed information about the SNMP v2 no

RamSan-325/325c User’s Manual - 113 - Name temp-state-notif Description The temperature state has changed Includes Message Temperature State:

RamSan-325/325c User’s Manual - 114 - Name power-state-notif Description The power state has changed Includes Message Power State: -1 notImpl

RamSan-325/325c User’s Manual - 115 - Name battery-state-notif Description The battery state has changed Includes Message Battery State: -1 n

RamSan-325/325c User’s Manual - 8 - 2.4 Rack Mounting The RamSan-325 series solid state disk is a 3U rack-mountable system. TMS ships the syst

RamSan-325/325c User’s Manual - 116 - Name fan-state-notif Description The fan state has changed Includes Message Fan State: -1 notImplemente

RamSan-325/325c User’s Manual - 117 - Name array-state-notif Description The disk array state has changed Includes Message Name fc-state-no

RamSan-325/325c User’s Manual - 9 - Figure 2-3 RamSan Power Supply The power supply includes the following button and indicators: “Power” swi

RamSan-325/325c User’s Manual - 10 - AC Voltage indicator light When the power supply is connected to AC power and is operating properly, the in

RamSan-325/325c User’s Manual - 11 - 2. In a RamSan-325, the front panel displays “Restoring Data” and cycles between a progress bar and an est

RamSan-325/325c User’s Manual - 12 - Chapter 3 – Management Tool Overview 3.1 Front Panel Display The Front Panel Display provides a quick a

RamSan-325/325c User’s Manual - 13 - ↓ The “↓” button scrolls down through the menu. The “↓” button is also used confirm certain commands, as

RamSan-325/325c User’s Manual - 14 - 3.2 Text Management Interface The RamSan’s management port allows you to manage, configure, and monitor s

RamSan-325/325c User’s Manual - 15 - Figure 3-2: Text Management Interface When the user selects some menu items, the program displays sub-men

RamSan-325/325c User’s Manual - ii - Any trademarks or registered trademarks used in this document belong to the

RamSan-325/325c User’s Manual - 16 - TMS designed some screens to display status information and display data as in Figure 3-4: Text Management

RamSan-325/325c User’s Manual - 17 - Some of the sub-menus have a large numbers of items and therefore scroll. In Figure 3-5: Scrolling Sub-Menu

RamSan-325/325c User’s Manual - 18 - Figure 3-6: Web Management Interface 3.4 SNMP RamSans support the Simple Network Management Protocol (S

RamSan-325/325c User’s Manual - 19 - Chapter 4 – Administration Functions 4.1 Security The RamSan has several features that allow the adminis

RamSan-325/325c User’s Manual - 20 - Via Web Interface To change the administrator password via the web interface: • Click on the “Management C

RamSan-325/325c User’s Manual - 21 - Via Text Management To change the administrator password via Text Management Interface: • From the Telnet

RamSan-325/325c User’s Manual - 22 - Via Web Management To enable/disable Telnet via the web interface: • Click on the “Management Control Proc

RamSan-325/325c User’s Manual - 23 - Via Text Management • From the Telnet Main Menu, select “Management setup” • Select “Enable/Disable Teln

RamSan-325/325c User’s Manual - 24 - 4.1.4 Enable/disable Web Interface The system allows the administrator to disable Web access to prevent us

RamSan-325/325c User’s Manual - 25 - 4.2 Configuring System Date and Time The RamSan uses the system date and time to update the event log. Th

RamSan-325/325c User’s Manual - iii - Table of Contents Preface ...

RamSan-325/325c User’s Manual - 26 - Via Text Management To change the system time via Text Management Interface: • From the Telnet Main Menu,

RamSan-325/325c User’s Manual - 27 - • Displays a list of the current IP configuration, hostname, IP address, subnet mask, gateway address (if

RamSan-325/325c User’s Manual - 28 - Talk to your network administrator for the proper IP assignment type. The default factory setting is DHCP.

RamSan-325/325c User’s Manual - 29 - After confirming the new IP assignment mode, the display indicates “Shutting Down Network…” followed by a s

RamSan-325/325c User’s Manual - 30 - 4.3.2 Configuring Ethernet Settings via Web Management Interface To setup the Ethernet via the Web Managem

RamSan-325/325c User’s Manual - 31 - 4.3.3 Configuring Ethernet settings via Text Management Interface • From the Telnet Main Menu, select “Ma

RamSan-325/325c User’s Manual - 32 - To set the hostname: • Select “Select hostname” • Enter the hostname and press [ENTER] • When all Ethe

RamSan-325/325c User’s Manual - 33 - Now, the front panel display indicates that the system is powering off. Depending on the system mode and th

RamSan-325/325c User’s Manual - 34 - 4.5 Installing New Feature Licenses The RamSan allows the administrator to add license keys as new featur

RamSan-325/325c User’s Manual - 35 - 4.5.2 Via Text Management To add a new feature license via the Text Management Interface: • From the Teln

RamSan-325/325c User’s Manual - iv - Chapter 8 – SNMP Configuration...

RamSan-325/325c User’s Manual - 36 - 4.6.1 Download Configuration Settings Via the Web Interface To download the configuration settings via th

RamSan-325/325c User’s Manual - 37 - 4.6.2 Upload Configuration Settings Via the Web Interface To upload the configuration settings via the Web

RamSan-325/325c User’s Manual - 38 - Chapter 5 – Monitoring Functions 5.1 Viewing System health and status The RamSan makes it possible to v

RamSan-325/325c User’s Manual - 39 - Status The following status levels are possible: “GOOD” This is normal operation. “WARNING” Indicates

RamSan-325/325c User’s Manual - 40 - Fibre Channel Performance The front panel display can show the Fibre Channel Controller performance: From

RamSan-325/325c User’s Manual - 41 - LED Performance Monitoring If your system is equipped with front panel LEDs, you can also view bandwidth

RamSan-325/325c User’s Manual - 42 - 5.1.2 Identifying a RamSan When you have more than one RamSan, the “Identify Device” feature helps you to

RamSan-325/325c User’s Manual - 43 - 5.1.3 Viewing System Uptime The system uptime provides information about how long the system has been pow

RamSan-325/325c User’s Manual - 44 - Via Text Management To view the system uptime via Text Management Interface: • From the Telnet Main Menu,

RamSan-325/325c User’s Manual - 45 - 5.1.4 Viewing System Health The system health allows the user to monitor vital system health statistics, s

RamSan-325/325c User’s Manual - 1 - Preface Document Overview This document provides operating procedures for the RamSan-325/325c. It covers in

RamSan-325/325c User’s Manual - 46 - Batteries • Click on the “Batteries” graphic • Click on the “General Info” tab Figure 5-5: Battery Stat

RamSan-325/325c User’s Manual - 47 - Management Control Processor To view the MCP status via web interface: • Click on the “Management Control

RamSan-325/325c User’s Manual - 48 - Power Supplies • Click on the “Power Supply” graphic • Click on the “General Info” tab Figure 5-7: Powe

RamSan-325/325c User’s Manual - 49 - Fans • Click on the “Fans” graphic • Click on the “General Info” tab Figure 5-8: Fans Status via Web in

RamSan-325/325c User’s Manual - 50 - Via Text Management • From the Telnet Main Menu, select “Health and Status” • Select “View system monitor

RamSan-325/325c User’s Manual - 51 - Figure 5-10: Text Management Interface System Health Details By pressing the “V” key while on the System

RamSan-325/325c User’s Manual - 52 - 5.1.5 Viewing Detailed Fibre Channel Controller Status Via Web Interface The Web interface allows you to v

RamSan-325/325c User’s Manual - 53 - Via Text Management • From the Telnet Main Menu, select “Health and Status” • Select “View Controller Sta

RamSan-325/325c User’s Manual - 54 - 5.2 Statistics The storage administrator can monitor important statistics that define the level of system

RamSan-325/325c User’s Manual - 55 - fibre channel controller in the system. It also displays a total across all of the FCs present. Figure 5

RamSan-325/325c User’s Manual - 2 - Revision History The following table describes revisions to this document: Version Comments Date Firmware

RamSan-325/325c User’s Manual - 56 - 5.2.2 Viewing Bandwidth Summary Via Web Interface To view the bandwidth statistics via the web interface:

RamSan-325/325c User’s Manual - 57 - Via Text Management To view the bandwidth summary via Text Management Interface: • From the Telnet Main Me

RamSan-325/325c User’s Manual - 58 - 5.2.3 Viewing Transfer Size View the transfer size to monitor how the file system is processing your data.

RamSan-325/325c User’s Manual - 59 - Via Text Management To view the bandwidth summary via Text Management Interface: • From the Telnet Main Me

RamSan-325/325c User’s Manual - 60 - 5.2.4 Viewing Queue Depth Summary Use the outstanding queue depth summary to analyze the utilization of th

RamSan-325/325c User’s Manual - 61 - Via Text Management To view the bandwidth summary via Text Management Interface: • From the Telnet Main Me

RamSan-325/325c User’s Manual - 62 - 5.2.5 Viewing Controller Details Via Text Management To view the controller details via Text Management I

RamSan-325/325c User’s Manual - 63 - Via Text Management To view the system event log or support log via Text Management Interface: • From the

RamSan-325/325c User’s Manual - 64 - 5.3.4 Configuring Remote Logging The RamSan is capable of sending log messages to a remote log using stand

RamSan-325/325c User’s Manual - 65 - Chapter 6 – LUN Configuration The extremely versatile RamSan-325 series supports a variety of configurat

RamSan-325/325c User’s Manual - 3 - Chapter 1 – Introduction 1.1 Overview The RamSan-325 series solid-state disk uses DDR RAM (memory) as it

RamSan-325/325c User’s Manual - 66 - 6.1 A Example LUN Configuration This section summarizes how to change the system memory configuration fro

RamSan-325/325c User’s Manual - 67 - 6.2 Adding LUNs The RamSan allows the administrator to add LUNs through the Text Management Interface and

RamSan-325/325c User’s Manual - 68 - 6.2.2 Via Text Management To add LUN(s) via the Text Management Interface: • From the Telnet Main Menu, s

RamSan-325/325c User’s Manual - 69 - 6.3 Viewing LUN Status / LUN Map To help you visualize the setup of the system LUNs, TMS provides a LUN m

RamSan-325/325c User’s Manual - 70 - To view the LUNs available to a particular Fibre Channel Controller: • Click on the “Fibre Channel Control

RamSan-325/325c User’s Manual - 71 - 6.3.2 Via Text Management To view the LUN map via Text Management Interface: • From the Telnet Main Menu,

RamSan-325/325c User’s Manual - 72 - 6.4.2 Via Text Management Linking Fibre Channel Controllers • From the Telnet Main Menu, select “LUN Setu

RamSan-325/325c User’s Manual - 73 - Unlinking Fibre Channel Ports from LUN To unlink a LUN from an FC controller: • From the Telnet Main Men

RamSan-325/325c User’s Manual - 74 - 6.5 Changing LUN Numbers The configuration utilities allow you to change the LUN numbers. 6.5.1 Via We

RamSan-325/325c User’s Manual - 75 - 6.6 Resizing LUNs The Text Management Interface makes it possible to change the LUN sizes. The configurat

RamSan-325/325c User’s Manual - 4 - 1.2 System Components The system components for the RamSan-325/325c include: • Main system memory rangin

RamSan-325/325c User’s Manual - 76 - 6.7 Managing Access Lists The Text Management Interface provides the ability to create access lists for i

RamSan-325/325c User’s Manual - 77 - Adding Access Lists To add a worldwide port name to a LUN access list: • Select LUN (See instructions in

RamSan-325/325c User’s Manual - 78 - Setting SCSI device identifiers This allows a user to set an SCSI device identifier between 1 and 255. •

RamSan-325/325c User’s Manual - 79 - 6.8 Deleting LUNs The Text Management Interface and web interface allow the administrator to delete LUNs.

RamSan-325/325c User’s Manual - 80 - 6.8.2 Via Text Management To delete LUNs via the Text Management Interface: • From the Telnet Main Menu,

RamSan-325/325c User’s Manual - 81 - 6.9.1 Via Web Interface To set the LUN’s backup mode via the Web Management Interface: • Click on the “M

RamSan-325/325c User’s Manual - 82 - 6.10 Initializing LUNs The RamSan-325 allows the administrator to initialize each LUN. The initialization

RamSan-325/325c User’s Manual - 83 - Chapter 7 – Fibre Channel Controller Configuration The RamSan allows the user to select the topology, lin

RamSan-325/325c User’s Manual - 84 - Via Text Management • From the Telnet Main Menu, select “Controller setup” • Select “Select controller” •

RamSan-325/325c User’s Manual - 85 - Figure 7-3: Auto-Detect Error For more information regarding the settings appropriate for your applicatio

RamSan-325/325c User’s Manual - 5 - The system monitors the internal disks and batteries for a failure condition. In such an event, it notifies

RamSan-325/325c User’s Manual - 86 - Primary (Active, Secondary is X) This state is identical to “Primary (Active)” state with one important di

RamSan-325/325c User’s Manual - 87 - In addition, resetting the controller causes the system to loose the link temporarily. Reads and writes occ

RamSan-325/325c User’s Manual - 88 - Via Text Management To view or change the state via the Text Management Interface: • From the Telnet Main

RamSan-325/325c User’s Manual - 89 - 7.3 Resetting a Fibre Channel Controller The system allows you to reset a fibre channel controller in the

RamSan-325/325c User’s Manual - 90 - 7.4 Clearing Fibre Channel Controller Statistics The system allows you to clear fibre channel controller

RamSan-325/325c User’s Manual - 91 - To view the fibre channel console through the Text Management Interface: • From the Telnet Main Menu, sele

RamSan-325/325c User’s Manual - 92 - Chapter 8 – SNMP Configuration 8.1 Enabling SNMP settings RamSans support the Simple Network Management

RamSan-325/325c User’s Manual - 93 - Table 1 describes the SNMP default configuration: Feature: Default Setting: SNMP Community Strings: Read:

RamSan-325/325c User’s Manual - 94 - To change the system location: • Select “Change the system location” • Enter the system location and pr

RamSan-325/325c User’s Manual - 95 - 8.1.2 SNMP Trap configuration The RamSan has the ability to send unsolicited messages to managers when i